I do think this is the first time this has happened in my 2 years of job searching or…ever: I scheduled a phone interview and the interviewer couldn’t be bothered to call! So either I’ve been very lucky or this particular company is very inconsiderate. I’m still clutching my pearls in dismay and surprise (well! I never!) and I’m side-eyeing this company so hard, I’m going to pop out a contact lens (-_0). You know what this means of course…Axxess has earned a sternly worded letter:
I want to fight the air because I hate everything right now and I’m unable to get out of my feelings. In fact, I’m so deep in my feelings that I might need somebody to throw me a life preserver to get me out.
YOU contacted me for a phone interview; I didn’t contact you! YOU asked me for my availability, which I dutifully gave to you and then YOU picked the time that was convenient to the interviewer: Tuesday at 2:30. So, why come– I mean– for why did 2:30 come and go and there was NO phone call from Axxess to interview me? Got me sitting here like:
You know I did a search for your company on Glassdoor and was surprised by what I found: Axxess has 4.8 out of 5 stars and almost ALL positive reviews! I find this to be suspicious for one reason: I’ve worked somewhere before that was HOR-RI-BLE but had 4 out of 5 stars because senior management required all current employees to go on the site and post positive reviews or else (I don’t know what the “else” was but I’m sure it wasn’t extra paid days off; probably more like permanent unpaid days off). It was easy to see this ruse (Riverstone Residential for the curious) because I knew what the rating was when I posted a review (2 out 5 stars) AND I still had friends working there who told me what kind of tomfoolery was going on. I call shenanigans! So anywho, I’m not sure how much faith to put in those glowing reviews for your company; especially when your company was founded in 2007 but the reviews only go back to mid-2014. Those of us that use Glassdoor regularly know how unusual it is to see almost perfect scores for 8 year old companies with only a little over a year of review history. I’m not the type that takes things at face value (hellllooo! I’m an accountant) so I decided to look at the interview reviews and then I got the really real. You can usually count on honesty from folks who don’t work there and had a bad interview experience huh? Basically, I discovered that of the 13 interview reviews posted, 6 reviewers received an offer and all of them ranked the experience as positive. Of the remaining 7, none of them got an offer and only 2 of them ranked it as a positive experience. 4 of the 7 were dissatisfied because of no phone call after it was arranged and/or no follow up. Some of those 7 were interviews from as recently as last week! There is a clear pattern that you either get back to folks quickly or not at all; guess I fell into the latter category.
It’s now 3:45pm on Tuesday (that’s 1 hour and 15 minutes past the appointed time) and I have had NO phone call and NO email or explanation for why OR to reschedule! I see that my time isn’t valuable to you and working for your company is certainly not valuable to me. Regardless of what those possibly
phony inaccurate reviews on Glassdoor say, this level of unprofessional behavior and disrespect at the earliest stages of the hiring process are the BEST indication of what your company is like to work for.
I assume I won’t hear from you but if I do, don’t expect a return phone call but DO expect another interview review on Glassdoor (we jobseekers have to look out for each other!). I encourage you to have a talk with your HR staff because this type of behavior shows they don’t want your company to prosper. If you want your little fledgling technology company to ever be as great as Google or Apple like you’re striving for it to be, you must DO BETTER!
Update: I did get an email from the recruiter who scheduled the phone interview later (like 3 hours after the appointment time) that same day, apologizing for the missed interview and requesting a reschedule because the interviewer got pulled into a meeting at the last minute. I agreed to another phone screen time.
Update update: the interviewer also missed the SECOND phone screen that was arranged because she was pulled into another meeting. This time the recruiter offered to schedule a time for me to talk to her for the phone screen; I didn’t even reply. Clearly these people don’t value anyone’s time but their own.
Update update update: Why did I get an email sent using the job board through which I applied for the job that said the position had been filled? Is that why I kept getting blown off? I was being phone screened for an interview for a job that didn’t even exist? Is it just me or does that make it worse?? I also have to call attention to the fact that the position named in this wacksauce email is NOT the position for which I applied…